Welcome to North and North East Lincolnshire Sexual Health Service

Free sexual health services designed to suit your lifestyle.

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Welcome to Sexual Health North and North East Lincolnshire

We provide free, friendly and confidential sexual health advice, testing, treatment and contraception in North and North East Lincolnshire. Our service is confidential, non-judgmental and for people of all ages, genders and orientations. Everyone is welcome and you don’t need to see a GP first.

Everyone is welcome and you don’t need to see a GP first. You can book an appointment online 24/7 or speak to us on 0300 330 1122. Our phone line is available Monday to Friday between 9am-5pm.

Services available in Scunthorpe and Grimsby

North and North East Lincolnshire Sexual Health Clinics

Stirling Street Medical Centre

Stirling Street Medical Centre, Stirling Street, Grimsby, North East Lincolnshire , DN31 3AE.

Free onsite patient car park and roadside parking available.

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The Ironstone Centre 

The Ironstone Centre, West Street, Scunthorpe, North Lincolnshire, DN15 6HX.

Parking on site and free for two hours, please ensure you still obtain a free ticket from the parking machine for your stay if it’s two hours or less.

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Clinic walkthrough videos

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Urgent help

Our services are available Monday – Friday between 9:00am-5:00pm. If you need help outside of these hours, you can contact 111 or go to 111.nhs.uk. Your nearest A&E is likely to be Scunthorpe General Hospital or Diana Princess of Wales Hospital.

Find your nearest urgent care service and find your nearest A&E.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Rape and abuse

If you’ve been sexually assaulted please don’t suffer alone, it’s important that you’re seen as soon as possible for physical and emotional support. You can call us straight away but we recommend you first contact your nearest Sexual Assault & Referral Centre (SARC) which is called CASA Suite for care and support. You can call them on 0330 223 0181 24 hours a day, 7 days a week.

Call 0330 223 0181 24 hours a day, 7 days a week.

Chat Sexual Health

Chat Sexual Health is a confidential texting service offering you a quick and easy way for you to chat to us about all things sexual health. Our team are here to help with:

  • STI testing
  • Free condoms
  • Safe sex
  • Relationships
  • Consent
  • Contraception
  • Emergency contraception
  • Pregnancy testing
  • LGBTQIA+ support
  • Advice

Contact us by texting 07312 263103 or Start a chat – Northern Lincolnshire Chat Sexual Health

Chat Sexual Health is not a live chat service, but our team aim to respond to all queries within 24 hours. This excludes weekends and bank holidays.

Emergency contraception - IUD's (coils)

Emergency IUDs are the most effective form of emergency contraception and can be fitted at our sexual health clinics, please call us on 0300 330 1122.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Emergency contraception - contraceptive pills

If you are 16 and over living within Northern Lincolnshire, you can order FREE emergency hormonal contraception to be delivered to your home. We have partnered with fellow specialists SH:24 to provide this service.

You can also pick free emergency hormonal contraception from local pharmacies. Please contact your local pharmacy before attending to ensure that this service is available. You can also access emergency contraception at your local hub. Pleas contact us on 0300 330 1122. Our phone line is available Monday – Friday 9am-5pm.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Contraception

If you need  advice or information about the different methods of contraception you can contact us on 0300 330 1122  to make an appointment. Our nurses will provide information and advice about the different methods that are available and help you to decide which method is best for you. 

Please click on the links below for more information about contraception. 

Preparing for a contraception appointment 

Methods of contraception 

Which method is right for me 

Call 0300 330 1122 Monday - Friday 9am - 5pm

Pregnancy testing

If you think that you may be pregnant it is important to take a pregnancy test. Pregnancy tests can be purchased from your local pharmacy or supermarket. You can also contact your local clinic on 0300 330 122 to arrange an appointment.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Pregnancy choices

If you’ve tested positive for pregnancy and don’t know what to do you can contact a member of the team on 0300 330 1122 to make an appointment to discuss your options.  We also have helpful information available on the page below: 

Help, I’m pregnant – Find Sexual Health Advice & Clinics Near You (hcrgcaregroup.com) 

Abortion services in Northern Lincolnshire

Patients across Northern Lincolnshire can self-refer for an abortion by contacting the pregnancy advisory service on:

PrEP - pre-exposure prophylaxis

PrEP or pre-exposure prophylaxis involves HIV negative people taking medication to prevent HIV. Recent research has shown that if taken correctly, this medication is highly effective at preventing HIV infection. 

PrEP does not protect against any other STI’s, only HIV. You will need to take other precautions in addition to PrEP to protect yourself from all other STI’s. We recommend that people who are taking PrEP should have regular STI testing, and a HIV test every 3 months.

Call 0300 330 1122 Monday - Friday 9am - 5pm

PEPSE-post-exposure prophylaxis for HIV

PEPSE can stop HIV infection taking hold after the virus has entered the body. However, it is an emergency measure to be used as a last resort, for example if you are a victim of sexual assault or if you have had sex with a partner who is at high risk of HIV.  Please call us if you think you need PEPSE on 0300 330 1122. You can get PEPSE from sexual health and HIV clinics or Accident & Emergency. Regular family doctors (GPs) don’t give PEPSE.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Condoms and lube

Condoms can help to reduce infection risks and prevent unplanned pregnancies. We offer free condoms to all young people aged between aged 13 -24 years.

  • You’re having sex
  • You’re thinking about having sex
  • You’re curious about condoms

We offer condoms from all of our sexual health clinics, please click here to find your nearest clinic

Remember:

  • Even when using condoms, you should consider regular screening for sexually transmitted infections every time you start a new relationship or every 12 months if you’re in a relationship.
  • If there is ever any type of condom failure or you’re worried that something went wrong during sex, you should seek advice about emergency contraception.

Get free condoms online

If you are aged 16 and over living in within Northern Lincolnshire you can now order free condoms online. Please note: If you’re aged between 16 and 17, we do ask you some safeguarding questions during your online order. If we need to discuss your answers with you, we will contact you on the telephone number provided.

STI's

Sexually transmitted infections (STIs) can be passed on from one person to another when having unprotected sex or through genital, oral or anal contact. We’ve got lots of helpful information about common STI’s on our website.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Postal Testing

If you live are age 16 and over living in Northern Lincolnshire, without any symptoms or concerns, you can access our postal testing service online. Our online postal testing service is free. We offer Chlamydia, Gonorrhoea, HIV and Syphilis testing. Your postal test can be delivered to your home address or to your local hub. If you’re aged between 16 and 17, we do ask you some safeguarding questions during your online orderIf we need to discuss your answers with you, we will contact you on the telephone number provided.

Click here for more information on our STI testing kits

Postal testing is not suitable for patients under 16. If you are under 16 without any symptoms or concerns, please contact us on 0300 330 1122 to make an appointment.

Get tested at your local clinic

Please contact us on 0300 330 1122 to make an appointment for an STI test if:

  • You’re under 16
  • You have symptoms or concerns

Click here for more information on how to prepare for an STI appointment.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Pick up a test from your local clinic

If you are aged 16 and over, without any symptoms or concerns you can also pick up an express test from your local sexual health clinic.

Stirling Street Medical Centre

The Ironstone Centre 

 

Call 0300 330 1122 Monday - Friday 9am - 5pm

Getting your results

Once you have taken your test, either in the service or by using our postal/express testing service, your sample must be tested at the laboratory.

  • If your result is negative, this means you did not have an infection at the time you took your test, you will receive a text message to advise you of this.
  • If your result is positive, or we need to discuss your result/test with you, you will receive a text to advise you to contact your local service.

We aim to provide all test results within 7-10 days. If you do not receive your results within 14 days, please contact your local clinic on 0300 330 1122.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Treatment for sexually transmitted infections (STIs)

If you find out that you have an infection following testing, then you may need to attend the service for treatment. All treatment is free of charge.

Please click here for more information on our website regarding sexually transmitted infections and treatment.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Partner notification

If you’ve tested positive, your sexual partner(s) from the last six months need to know. Many people who have an STI do not notice anything wrong and, left untreated, STIs can lead to serious health problems. Telling them will help them to get tested and any treatment they need and may also stop you from getting infected again.

Most health services call the process of telling your partners “partner notification.” It is a completely confidential process.

Please click here for more information.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Psycho-sexual counselling and support

Psychosexual therapy uses an integrated approach to working with sexual problems. What problems can be referred?

Non gender specific:

  • Loss of desire
  • Pain during sex or inability to have penetrative sex.

Males

In Women

Please contact us on 0300 330 1122 for more information

Call 0300 330 1122 Monday - Friday 9am - 5pm

Cervical cytology (smear test)

Cervical screening (a smear test) is a test to check the health of your cervix. The cervix is the opening of your womb to the vagina. A cervical screening test is offered to all women aged 25-64.

You can now visit your local hub to have a cervical screen. Please contact us on 0300 303 8565 to make an appointment. Please remember to bring your cervical screen invitation letter with you to your appointment.

You can also visit your local GP to access this service.

Call 0300 330 1122 Monday - Friday 9am - 5pm

Supporting patients with learning difficulties

We have leaflets available on our website which have been taken from the Easy Health website. They offer valuable information, suitable for users with reading or learning difficulties.

Changing your appointment

Please let us know as soon as possible if you need to change your appointment time or if you are unable to attend. Please contact  0300 330 1122, Text  07860 052902 or change your appointment online if you have created an online account.

Call 0300 330 1122 Monday - Friday 9am - 5pm

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