Legal stuff

The following sets out the terms and conditions of use of this website. It is your responsibility to read and understand these terms as they will govern your use of the website.

Terms of website

Please do not use the website if you do not agree with these terms.

This website is provided by Virgin Care Limited on behalf of itself and a number of related organisations. Virgin Care Limited is a company registered in England and Wales with registered number 5466033 and registered office: Lynton House, 7-12 Tavistock Square, London WC1H 9LT.

For the purposes of these terms and where relevant throughout this website, ‘Virgin Care’ shall refer to Virgin Care Limited and/or any one or number of the related organisations. A list of these related organisations is available by clicking on the Organisations link given towards the end of these terms. Where these terms refer to “us”, “our” or “we” then it is referring to Virgin Care.


We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of the website, the content or services or products available through it, including your access to it. Unless explicitly stated to the contrary, any new features including new content, our provision of new products or services, or resources shall be subject to these terms.

We may alter these terms from time to time and the replacement version of these terms shall be effective from the date they are displayed here, following which all use of the website will be governed by that version.

Privacy policy

Virgin Care has in place a privacy policy. You should read this policy carefully to understand how we will deal with your data.


Whilst we have taken all reasonable care to ensure that the information and material contained on the website is accurate at the time of last revision, no representation or warranty, express or implied, is made as to its accuracy, completeness or that it remains up to date.

We make no representations that the materials on the website are appropriate or available for use in locations outside the UK. Those who visit the website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of this website and/or viewing of it, or use of any material or content on the website or services, or products offered through the website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use the website and you should discontinue that viewing or use of the website immediately.

Where content published on the website is supplied by or quotes the source of specific content from third parties, you understand that we do not control or endorse their content in any way. All such content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not in any circumstances accept responsibility for the accuracy or otherwise of such content published and the use of such content.

If you have any concerns about the website’s content, then please get in touch.


We accept no liability for any inaccuracies or typographical errors in or omissions from this website and liability for any loss or damage howsoever caused arising directly or indirectly from the use of the information or material or content contained on, or services offered by, this website, all of which is expressly excluded to the fullest extent permitted by applicable law.

To the fullest extent permitted by applicable law, we accept no liability for any loss or damage of any nature whatsoever and howsoever arising out of or in connection with the viewing, use or performance of the website or its contents whether due to inaccuracy, error, omission or any other cause and whether our part or on the part of our servants, agents, subcontractors or any other person or entity.

Notwithstanding any other provision of these terms, we do not attempt in any way to exclude or limit our liability for death or personal injury resulting from our negligence, fraudulent misrepresentation or any other liability that cannot be excluded by law.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the website and is compatible with the website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from the website will be free from infection, viruses and/or other code that has contaminating or destructive properties.

You are responsible for taking sufficient precautions and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output and the inherent risks in using the internet.

Website availability

We will try to make the website available but cannot guarantee that the website will operate continuously or without interruptions or be error free. You must not attempt to interfere with the proper working of the website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device.


We may assign or subcontract any or all of our rights and obligations under these terms.

If any provision or term of these terms shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from them and shall be deemed to be deleted from them.

Any failure or delay by us enforcing an obligation or exercising a right, under these terms, does not amount to a waiver of that obligation or right or any other obligation or right.

You acknowledge that you have not entered into these terms in reliance on any statement or representation, except in so far as the representation has been incorporated into these terms.


You are entitled to view, copy and print documents from this website solely for your own non-commercial use, provided that you do not remove any copyright or other proprietary notices. You may not sell, publish, reproduce, sublicense, assign, modify or change (by use of an html “frame” or otherwise) any portion of this website or any content and information contained within this website without our prior written consent.


Some of the links given on this website may take you away from this website and to view content that is not provided by Virgin Care and is not subject to these terms. In selecting and/or following any such link, you are doing so at your own risk.

We provide links only as a convenience and without liability. The ability to link to another website, and that such link has been given on this website, does not mean that the site, site sponsor or site content you link to is endorsed or guaranteed by us. Please be aware that in linking to another website you are likely to be subject to a different set of terms for use of that website, rather than these terms.

Governing law

Your use of this website and the operation of these terms shall be governed in accordance with the laws of England.

The English courts shall have exclusive jurisdiction over any dispute arising out of your use of this website.

In the event that any or any part of the terms contained in these terms and conditions shall be determined by a competent authority to be invalid, unlawful or unenforceable to any extent, those terms shall be severed to that extent from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by law.

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